Privacy Statement

This Privacy This Privacy Statement sets out how Kittle Photographic Limited complies with European Union data protection requirements. This applies to the entire website.

Kittle Photographic Limited is committed to respecting your privacy. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

What we collect

We may collect the following information:

  • Personal details including name and address when you register for an online account
  • We may record information about key activities performed on our website, eg account registration and product ordering. This information is used for site usage data analysis in order to deliver a better service to our customers.

What we don’t collect

Although card payment for orders is taken during the process of ordering through the website, all card details and payment processing are provided though Sage Pay, the UKs leading independent payment service provider (PSP). Further details regarding Sage Pay may be found at www.sagepay.com.

Sage Pay is fully approved as a Level 1 compliant provider under the Payment Card Industry Data Security Standard (PCI DSS). This is the highest level of compliance that can be achieved. Sage Pay is audited by an independent auditor on a regular basis to ensure that compliance with the latest security standards set out by Visa and MasterCard.

What we do with the information we gather

We require this information to understand your needs, complete your order and provide you with a better service, and in particular, for the following reasons:

  • To ship your order to you.
  • To contact you should any unforeseen issues occur.
  • Internal record keeping.
  • To improve our products and services.
  • Marketing purposes including but not limited to alerting you to new products and offers

Your choices

When you use this site, and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes described above.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

The Account section of the website allows you to review and update the main pieces of information we hold about you.

You may request details of personal information, which we hold about you, under the Data Protection Act of 1998. If you would like a copy of the information held on your please write to:

Kittle Photographic Limited
PO Box 5693
Chelmsford
CM3 8JE

If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address. We will correct any information that was found to be incorrect promptly.